business services business services / http://backend.userland.com/rss ¾«¶«Ó°̉µ WebTeam Google's Success Engine The company seems to have cornered the market on being innovative -- and profitable. Not least, it has figured out how to make money consistently on the Internet. Google's Vinton Cerf, one of the Internet's creators, explains company strategy and peers into the Net's future. /businessjournal/141077/Google-Success-Engine.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication /businessjournal/141077/Google-Success-Engine.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Wed, 07 Jul 2010 11:00:00 GMT Restoring B2B Customers’ Confidence The recession is perhaps hardest on business-to-business companies; as the consumer economy wheezes, the B2B economy chokes. A few B2Bs -- the ones that really meet their customers’ needs -- will survive. But can they do that without rolling over on price? /businessjournal/122492/Restoring-B2B-Customers-Confidence.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication /businessjournal/122492/Restoring-B2B-Customers-Confidence.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 27 Aug 2009 15:00:00 GMT B2B Customers Have Feelings Too Only 22% of business-to-business customers are engaged, and just 13% are fully engaged. The reason? A small percentage of B2B companies focus on engaging customers emotionally. The other companies believe they need only emphasize price, speed, and efficiency. /businessjournal/118339/B2B-Customers-Feelings.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication /businessjournal/118339/B2B-Customers-Feelings.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 14 May 2009 18:15:00 GMT Help Wanted in India With net sales of $6 billion in 2007 and with enough might and fame to attract knowledge workers, Stryker is a prominent company worldwide. Yet even this highly successful global business faced major hurdles in hiring talented software developers and engineers in India. /businessjournal/108472/Help-Wanted-India.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication /businessjournal/108472/Help-Wanted-India.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 10 Jul 2008 05:00:00 GMT Does Your Technology Engage Your Customers? Organizations continually feel pressure to improve efficiency and reduce costs while also meeting the demands of their increasingly time-starved customer base. Customers constantly seek speedier and more convenient access, wherever and whenever they might feel the need. Although technology should be able to directly address the demands of both company and customer, it isn't doing so effectively enough. Here's why. /businessjournal/107587/Does-Your-Technology-Engage-Your-Customers.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication /businessjournal/107587/Does-Your-Technology-Engage-Your-Customers.aspx?utm_source=tagrss&utm_medium=rss&utm_campaign=syndication Thu, 12 Jun 2008 05:00:00 GMT